Writing content title tips

Is Your Content’s Title Interesting Enough?

The role of your blog, eBook, whitepaper, or video’s title cannot be downplayed. If it doesn’t hook your audience, chances are they aren’t going to go any further with it.

In fact, you have only about five seconds or less to grab their attention and get them to read, watch, or listen. In other words, the title is your content’s chance to make a good first impression. This shows just how valuable titles are when it comes to attracting more eyes to your brand’s content. As such, it’s always wise to put ample attention to crafting good titles as part of your content marketing strategy. If you go for boring, mundane titles, fewer people will consume your content, no matter how good they are inside.

Optimising Titles for Search

Titles also have serious implications beyond attention. It’s usually a good move for the title to contain your focus keyword or keywords for improved search engine optimisation (SEO) results. Briefly defined, SEO is the practice of getting more online traffic from free, organic, and editorial search engine results. Putting the right keywords in the title could be the difference between your content appearing high on the first page and it being relegated to page 2 (and beyond) of search engine results.

Using keywords also informs your reader as to what the topic of the content is. If they don’t feel it’s relevant to them, they’ll probably just ignore it. But don’t just stick keywords inside the title without thought; it should look and feel natural and not forced for the sake of increasing hits.

Using keywords specific to an industry or product can help improve search engine results as well. Doing so lets a reader know immediately if it’s relevant to their needs. This is especially important for businesses in niche markets since they need to make their content stand out as well as be relevant to their target audience.

In terms of title-building, if you want to make it more interesting (thus, increasing your content’s chances of being read), here are a few things you must take note of:

Use Curiosity

Curiosity is a great way to grab attention and to set up the specific and valuable information you’re going to share through your content. One way to use curiosity is to go with words such as ‘who’ and ‘why’; these are terms often used in questions and you using them gives the impression that you’re going to provide answers. In fact, headlines which contained the word ‘who’ actually generated a 22% higher click-through rate (CTR) than headlines without it.

Aside from using specific words, you can use phrasing techniques to pique your audience’s curiosity. Phrases like ‘how to’ and ‘tips on’ set up a ‘promise’ to the reader that they’ll learn about something if they read, listen to, or view your content.

Keep it Short

Brevity is typically a good rule to follow in building your headlines. If they are too long, they’ll be cut off when posted on social media, which will confuse your target audience. Studies on CTRs indicate that eight words is the optimal length for creating a title. With only a few seconds to gain a reader’s interest, it’s better to be more to the point rather than add fluff words. Titles shouldn’t be wordy; they should be concise and tied to the key message of the content.

Use Punctuations

Punctuations can also impact your title’s click-ability. Using them can make a title more interesting, engaging, or even elicit a bit of controversy and mystery. Posts with a colon (:), hyphen (-), or a dash (—) actually received 9% more clicks compared to those without punctuations. Be careful with using punctuations though. Be sure you know how to use them and apply them the right way to your headlines. A mistake could negatively impact not just the perception of your content but also of your brand as a whole, especially if you’re aiming to be a thought leader in your field.

Value Accuracy

Your content should accurately portray what the content’s focus is. Make sure it reflects what the content contains; think of it as a sneak peek. Avoid using titles that misrepresent the content and mislead the audience. If they learn that you’re misleading them through your content’s title, they’ll avoid reading your other content in the future and label your brand or site as dishonest or not trustworthy. Nobody likes being ‘clickbait-ed’ after all.

If needed, you can try adding a bracket before or after the title to avoid confusion on what the content is all about. A recent study of over 3.3 million paid link headlines showed that those which used the brackets [Podcast] and [Infographic] performed 38% better than headlines without them. Using brackets this way makes it even clearer for the audience in terms of what your content exactly offers. For example, if they want to view an infographic about a certain topic, adding [Infographic] to the title makes it easier for them to know that your content might have what they’re looking for.

Ask a Question

Many blogs, brands, sites, and publications often use questions as content titles, and for good reason. Questions basically summarise what the reader can get out of your content. Also, titles in the form of questions can attract more attention and add a bit of dramatic flair, making readers more curious about what your content is all about.

However, as much as possible, you should also provide at least some form of an answer. Readers don’t want to be ‘left hanging’. They don’t want to feel excited over something that will leave them feeling underwhelmed after. If you don’t have specific answers to the question you used as your title, make sure your content is good enough that they’ll be able to extract value out of it, such as a nugget or two of information.

Last But Not the Least: Be Creative!

When combined with the aforementioned tips, a little bit of creativity will help you create titles that not only accurately represent your content, they stand out too, in an online sea of filled with ‘ordinary’ headlines. Your target audience will recognise this, which is a big positive in your efforts to get more views for your brand’s content.

Title Examples that Won Plenty of Views

Income, a blog for web entrepreneurs, shared 10 of their headlines which collectively garnered over 10 million views. The list revealed different headline strategies such as using “How to” titles, asking questions, and adding a bit of controversy. Listed below are a few of them to give you a better idea of what a good title could look like:

  • 21 Ways to Dominate YouTube: The Ultimate Guide
  • Parenting Guru: From Chaos to Access
  • Are You Too Clever For Success?
  • Want To Immediately Reverse All Your Health Issues?
  • 10 Reasons Civilization May Collapse Because Of Organic Foods

Got that? Now go ahead and start creating better content titles! As with any other discipline, you’ll probably encounter a bit of difficulty in the beginning but, don’t fret! As they say, practice makes perfect.

This post was originally published on Smallville.com.au

Digital is the future of marketing

Why Digital Is Truly The Future of Marketing

The face of marketing has changed dramatically in recent years, and we can expect even more changes in the future as technology evolves and new possibilities emerge.

Traditional marketing techniques such as direct mail, print ads, and television advertising are still around but are increasingly becoming less popular options, particularly for small- and medium-sized businesses with limited marketing budgets.

On the other hand, digital marketing revolves around the Internet, digital platforms and devices. It makes use of online channels to reach a wider audience and build brand recognition and is composed of several disciplines including:

  • Social media marketing – Communicating with customers and publishing content on social networks such as Facebook, Twitter, YouTube, and Instagram.
  • Content marketing – Creating or curating content such as videos and blogs that are not directly promotional, but drive customer interest and action.
  • SEO and SEM – Search engine optimisation (SEO) and search engine marketing (SEM) increases the visibility of websites in search engines leading to more visits.

Most businesses are now starting to realise the potential of digital marketing, but some still downplay or even downright belittle its role. This is certainly a short-sighted way of thinking. While traditional methods may still be effective currently, there’s mounting evidence that it won’t work quite as well in the near future for new generations of consumers. For example, research shows that Millennials are increasingly being turned off by old-style marketing, with 84% of them saying they don’t trust traditional advertising.

As such, relying solely on traditional marketing methods is certainly not advised in this day and age of digital connectivity and interaction. So, why should you focus your efforts on digital marketing as we move towards the future?

It’s Simple—People are Spending More Time Online

The average Australian spends a whopping 10 hours every day using internet-connected devices including computers, smartphones, and tablets. Most of this time is spent on mobile devices, which have now overtaken desktops and laptops in terms of internet usage worldwide. This increased time online has had a knock-on effect on the activities that traditional marketing uses as advertising channels, with one in seven Australians watching no commercial television at all and magazine sales declining year on year.

This does not mean that marketing opportunities are decreasing, only that a shift in strategy is needed to take advantage of these changing habits. In fact, Australians are now watching more videos and TV show content than ever before, but choose on-demand and online content over traditional broadcasting.

It’s clear that small- and medium-sized businesses need to take advantage of this growing online screen time and place their advertisements where the most eyes are going to see it. Social media is one channel, in particular, you should pay attention to, with over half of Australia’s population checking in on social networking sites at least once a day.

Digital Marketing Offers Impressive Return On Investment (ROI)

In terms of return on investment, digital marketing is hard to beat. Print and television advertising are astronomically expensive compared to engaging in content marketing or maintaining an active social media profile, and in many sectors, digital methods have been able to offer a higher conversion rate.

If you own a small business, it’s likely that your marketing budget is limited. While bigger brands may be able to risk shelling out thousands or even millions of dollars for television advertising without a second thought, for smaller companies the result of wasting the majority of your marketing budget on an unsuccessful campaign could be devastating.

On the contrary, effective digital marketing campaigns can be set up with much smaller marketing budgets. For example, posting on social media is free, requiring only time commitment, and marketing emails can be sent out for just a few cents per recipient. Even if these campaigns are not as effective as hoped, much lesser is lost in terms of investment.

ROI will, of course, vary widely between different business sectors, audiences, and campaigns, but there is plenty of proof that digital marketing offers better returns overall.

Utilise Features such as Improved Personalisation and Segmentation

One of the limitations of traditional marketing methods is that it’s difficult to tailor and offer advertising only to a particular set of individuals or demographic. This is an area that digital marketing excels at, and it is now possible to segment and customise campaigns on a huge range of criteria including age, location, shopping habits, personal interests, and more.

Facebook ads are one example where this kind of highly targeted marketing can be very successful when done right. Users can be targeted by location, interests, and behaviour, and even be ‘retargeted’ by sending the same user an ad for a product they’ve already shown interest in.

Naturally, this results in a higher success rate, with targeted ads being twice as successful as untargeted advertising so next time you schedule your email campaign or implement ads, think about how you can segment your audience for better results.

Digital Marketing Offers Valuable, Real-time Results

Digital marketing campaigns have the ability to instantly track and measure success built right into the technology. You can start seeing open and click-through rates for marketing emails as soon as you send out the campaign, and it’s possible to view traffic on your website in detail, right down to tracking exactly where individual users click on your web pages.

Website analytics software such as Google Analytics make it easy to see how website visitors are finding your site (from search, social media, or links from other websites); this offers valuable insights on where you should concentrate your marketing efforts going forward. The results you gather from your real-time results can also help you in segmenting and personalising messages for your audience, something that would have been a challenge in traditional marketing where return on investment (ROI) is notoriously difficult to measure and attribute figures to marketing efforts.

Be Authentic, Show What Your Brand Stands For

As mentioned in the previous, young people are becoming increasingly distrusting of traditional advertising, mainly because they dislike being marketed at directly. The distrust toward traditional forms of marketing may be why digital marketing is gaining a stronghold when it comes to trust, with 64% of Australians saying they are more likely to trust a brand if it interacts positively with them on social media.

Yet, not all businesses are taking advantage of these changing attitudes towards brand trust, as only 47% of small- and medium-sized businesses have a social media presence, and only 26% advertise on social media. With very little to lose from setting up an account on one or more popular social media networks and communicating regularly with your target audience, this is an ‘easy win’ that every Small Business should target.

Authenticity is definitely the keyword here, and it’s important for brands to show their personality online. Informal language, behind-the-scenes peeks, and candid photos all work well for engaging your customers and building trust on your brand.

More IoT, More Digital Marketing Avenues

The ‘internet of things’, in which data-producing everyday objects including cars, wearable devices, and household appliances are connected to the internet, is still in its infancy. However, more and more of these smart devices are being produced which means this trend will only gather steam as we experience more digital innovations.

The rise of such devices opens up a host of new channels and marketing methods, including exciting possibilities for digital marketing. Some examples of how this technology is already being used for marketing and advertising include smartphone users being sent special offers from local shops and restaurants when they’re detected to be in a particular area; Amazon dash, which allows instant ordering of consumable products such as washing powder at the touch of a button; and ride-sharing apps such as Uber, which allow users to view nearby Uber cars in real-time and see when their driver has arrived.

There’s simply no doubt about it; digital marketing is not going anywhere. Small- and medium-sized businesses still relying solely on traditional offline marketing methods will need to change their strategies or risk being left behind by the competition.

Don’t let this happen by relying solely on traditional offline marketing methods, change your strategy to include digital moving forward.

This post was originally published on Smallville.com.au

Digital marketing tips for small businesses

SME Talk: How to Make Digital Marketing Work for You

Digital marketing is a great tool for businesses of all types and sizes. By harnessing the power of the internet you can gain additional leads, promote and market your products or services better, build brand awareness, and have a more awesome online presence.

Don’t believe anyone that says digital marketing is just for the big companies though—it can also be a key to success for SMEs. However, just because you have a website doesn’t mean you’re going to reap all its benefits. You’re going to need an online strategy and utilise digital tools to truly make digital marketing work for you. If you run a small business, we’ve come up with several key tips to help you get started.

But first, what is Digital Marketing?

In a nutshell, digital marketing is composed of all online marketing efforts made for a brand. It’s a term that includes different channels such as social media marketing, email, content marketing, and website building and design. Digital marketing can have different formats and be facilitated through these channels. Digital marketing’s main goal is to generate more leads and build or strengthen a business’ online presence.

Looking at the different areas and channels involved is a great way to better understand and leverage digital marketing.

Social Media Marketing

Social media is B-I-G, which means you shouldn’t ignore it. Fact is, Facebook has over two billion active monthly users, and many other social networks have hundreds of millions of users. As such, your current and prospective customers are most probably on social media as well. How can you use this channel to connect with them? While individuals aren’t necessarily thinking about purchasing something, social media marketing allows you to start a conversation based on interests, among other things.

Social media marketing helps your brand target and attract prospects based on their interests, location, demographics, and preferences. When you are able to target so granularly, you can cultivate interest in those that have a real need (or at least curiosity) for your product or service. PearlyWhites, an Australian company that sells in-home teeth whitening kits, grew more than 10,000-percent as a result of embracing social media to reach potential customers. Jake Munday, its Managing Director, says he uses Facebook to target certain demographics that might be interested in his product. He can keep track of their social media efforts and drop campaigns that are not working, improving efficiency and budget-planning.

One important thing to note is that you don’t have to be on all social media sites. Analyse what you offer and who your customers and target customers are (their habits, preferences, demographics), and choose the social media sites which best fit the results. For example, if you’re all about food and your target markets are enticed by gorgeous food shots, go to Instagram which is a widely known photo-based social network where food photography is very popular. For more in-depth advice, do check out our previous post on social media marketing.

Content Marketing

Content marketing primarily focuses on online content that educates, engages, and inspires. It’s not necessarily product- or service-focused. Instead, it delivers content (e.g. blogs, videos, photos) which offer something of value to readers/viewers (e.g. tips, trivia, news) which then tie back to your brand. The key here is generating online buzz around what your business offers. Content marketing is about putting the right message in the right place for your audience to see it.

One effective content marketing strategy is to create and deliver content that tells an engaging story. Remember that storytelling, when done right online or offline, is an almost intimate form of interaction between a brand and its audience. For your content marketing efforts to be successful, you should create buyer personas (to have a better idea of who you want to target), craft a distinct voice and tone, and determine the goals of your content. Once you have a foundation based on these factors, you should create a content calendar around specific keywords, campaigns, or objectives.

Be careful though and avoid delivering content that’s too promotional as they tend to lack authenticity. Also be sure to be consistent in creating and delivering content to fully utilise audience engagement. We recommend reading our recent blog on content marketing to answer your other content-related questions.

Website Design and User Experience

Websites are often one of the first key steps to building an online presence, and they must do more than look nice. It basically acts as your business’ online portal and HQ and is often viewed as the starting and ending points of many digital marketing campaigns. Your customers’ experience on your website has a lot to do with whether or not they come back (and convert).

However, you shouldn’t focus all your website efforts on the desktop; you should also make mobile devices a big part of your plan. Consider these statistics:

  • 52-percent of users say that bad mobile website experience made them less likely to engage with a brand.
  • Mobile users are five times more likely to abandon a purchase or task if the site doesn’t provide great mobile user experience.

Thus, it’s imperative that your site is easy to view and use both on desktop and mobile devices. You cannot ignore the latter as it is one of the key factors that dictate your audience’s level of satisfaction regarding your online efforts. As more and more of the population spend more time on devices such as smartphones and tablets, having a mobile-friendly digital marketing approach is now a priority rather than a mere option.

Email Marketing

Email isn’t dead, not even close. To put things in perspective, it actually still has the best ROI of any digital marketing channel. According to recent research, 18-percent of companies reported an ROI of over $94 for every $1.35 spent on email marketing. The importance of email marketing for SMEs is huge—it’s an opportunity to customise messaging and offers as well as target certain people or groups more accurately based on segmenting. It also allows you to continue the conversation (from social media or content interaction) and offer content.

To continue fostering engagement on this channel (often measured by the amount of opens and clicks), it’s important to offer something relevant and offers value. Understand the threshold for your users with regards to how often you send emails. Be straight to the point, creative, and interesting. Make sure to come up with interesting titles for your email campaigns as well to encourage more clicks. Here are a few more tips on how to make an effective content title.

Digital Marketing Impacts Small Business

Adopting digital marketing initiatives creates digital engagement, which can lead to, well, more leads and conversions. More importantly, it helps you create an effective online presence which you can use to battle toe-to-toe with the bigger players of your industry via the internet. According to a recent report from Deloitte Access Economics, Australian SMEs that have mastered digital marketing are:

  • One-and-a-half times more likely to be increasing revenue
  • Eight times more likely to create jobs
  • 14 times more likely to be innovative

Every business wants to have these numbers, and executing effective digital marketing projects can be your ticket to getting them. Again, if you want your business to survive today and in the future, you should take on digital marketing—the numbers don’t lie.

Get Started on the Right Foot for your Digital Marketing Journey

While it is indeed beneficial and even crucial to a business’ success, digital marketing can still get rather confusing and intimidating for the uninitiated. That said, it’s wise to call on expert help if you want to get started on the right (digital) foot. Curate Bee offers different services—from social media management and website-building to content creation—to help you jumpstart your digital marketing journey and gain success along the way. Consult with us today and find out how we can be of service.

Here’s How To Make Millenials Read Your Content

Millennials, generally described as those who were born between 1982 and 2004, account for a large portion of the online audience, with 15-35-year old users making up over half of the global internet population.

As such, they’re a highly important and influential group when it comes to digital marketing. This age group also has significant spending power, and with it comes a great opportunity for brands to harness this power through digital marketing. Although their disposable income may not be as high as those of older generations, millennials still account for 28% of consumer spending, and almost half of them say their purchasing decisions are influenced by social media.

Unlike the generations before them, they’ve grown up with the internet being a normal part of daily life and with mobile devices making information accessible anywhere at any time. They’re used to technological convenience and often expect instant gratification. For these reasons, they consume online content differently compared to previous generations. So, if you’re aiming for a digital marketing strategy for your business, given the aforementioned facts, it’s wise to make Millennials part of your plan as well.

Part of your online strategy should be creating content that will appeal to Millennials, and you can start on this road by following these simple tips:

Make it Visually Appealing

Studies have shown that younger online users will actually avoid reading content if it’s unattractive in terms of appearance and layout. As such, publishing visually attractive content is important if your business is targeting Millennials. You could start by using high-quality images, infographics, and videos, especially since content containing images or videos is 40 times more likely to be shared on social media than plain text content.

Aside from making it visually appealing, make sure that your content can also be viewed and renders properly on mobile devices. As many Millennials access the internet mainly from their smartphones, mobile readability is highly important.

Make it Shareable

Millennials love sharing content on social media. This is good news for businesses, especially for small and medium businesses using content marketing, as it makes it easier for others to find their content and increases awareness and buzz around their brand. This means that creating something shareable not only attracts Millennials, it also increases your business’ chances of being viewed by a wider audience on social media.

The types of content most commonly shared include:

  • List posts
  • How-to posts
  • Amusing or entertaining content
  • Content that inspires emotion
  • Long-form content (over 1,000 words)

Following this list as a base for your content strategy increases the likelihood of more Millennials knowing about your brand, and your content being shared online.

Make it Highlight Key Information

It’s frequently claimed that Millennials have a short attention span when in actuality they’re just research-focused and don’t want to waste time hunting for key information in a lengthy piece of content. Making this information easier to view and extract increases the chances of the whole article being read and also provides visual breaks in the text, enhancing its visual appeal.

Drawing the reader’s attention to key facts, quotes, and statistics not only makes it easier for the audience to read the article and find out the main points more quickly, doing so also provides an ideal hook for social media sharing.

Make it Clear and Informal

It’s best to ditch the formality when you’re writing for Millennials, even in a B2B context. Business buzzwords are seen as being old-fashioned, and formally written content can be very off-putting and intimidating to read for a younger audience. Aside from writing in a more informal style, most content marketing tips highlight the importance of being concise and straightforward. To make sure your content is easier to understand, use subheadings so that the reader can get the gist of the article with a quick scan.

It’s a myth that Millennials don’t read as much as older generations; 18-29-year-olds actually read more than older age groups. However, Millennials read in a different way compared to their parents and will scan quickly through an online page to determine if it contains useful content, rather than immediately reading it from start to finish.

To avoid the reader getting bogged down in the details, provide links to additional information and keep your content focused on the core topic.

Make it Topical

Another common myth about Millennials is that they are less interested in news than previous generations, when in fact 85% of them say keeping up with the latest developments is important to them.

Many millennials also pay for at least one news app or digital subscription. While they’re not as likely to sit down and read a newspaper, it’s just as important for younger people to stay informed on important topics such as politics, social issues, and world events.

Social media plays a big part in the distribution of news for Millennials, with Facebook, Twitter, and Instagram commonly being the primary gateways to discover news topics for them. It’s therefore important that a good proportion of the content you produce is newsworthy or linked to topical subjects in one way or another. This increases the probability that it will be shared online and takes advantage of Millennials’ preferences for consuming news stories via social media.

Make it Authentic

There’s no pulling the wool over the eyes of a Millennial. They’ll sniff out hidden marketing messages and insincere content in an instant. Your content should be backed by facts, statistics, and references from reputable sources. A recent survey about news consumption revealed that Millennials view having references and links as the most important aspect in deciding whether or not a piece of content is useful.

Millennials also have a deep distrust of advertising, and only 1% claim to be influenced by online ads. This means that it’s important to create content that is truly useful and valuable and not a thinly veiled advertisement for your brand.

Creating content for Millennials isn’t hard, but it does require a different approach compared to writing for other demographics. By using the aforementioned tips and advice, you’ll be boosting the chances of your content being read and shared on social media by Millennials and possibly being converted to a sale or new business opportunity.

This post was originally published on Smallville.com.au

Avoid these Crucial Mistakes if You Want to Be Successful in Social Media Marketing

Social media has revolutionised the way we all communicate, and that includes businesses. 90% of all marketer’s report that social media has increased the exposure of their businesses.

But it isn’t enough simply to have a social media presence. Getting your digital marketing wrong can damage the credibility of your business. Here we take a look at some of the most common social media marketing mistakes and how you can avoid them.

1. Posting the Same Content Across All Social Networks

Social networks are not all created equal. Each platform attracts different user demographics, and therefore the people that use them will be interested in different types of content.

  • Facebook is the most popular social network, with over 2 billion active monthly users. 83% of all online women and 75% of all online men have Facebook profiles. The platform attracts all age groups, but the majority of users are aged 18 to 49. Due to the generic nature of Facebook, users are interested in a wide variety of content. 62% of marketer’s rate Facebook as the most important social network for marketing.
  • Instagram is used almost exclusively for photo and video content, and 90% of its 700 million users are aged under 35. This makes it the ideal platform for reaching your target audience if your products have a lot of visual appeal and are aimed at younger consumers.
  • LinkedIn has 106 million monthly users. While only 31% of online men and 27% of online women use LinkedIn, it is used by 45% of people who make US$45,000 a year or more. Therefore, it is a good platform to choose for B2B marketing and sharing in-depth information that is likely to prove useful in people’s careers.
  • Twitter users are the most likely to click on links; they account for a huge 92% of all interactions with tweets.
  • YouTube is now classed as the second largest social network and only provides video content. It’s 1.5 billion active users watch 2 million videos on YouTube every single minute, so it’s the perfect platform for sharing video content, whether for business or for leisure.

It’s important to research your target market when you are devising your social media strategy. Doing so helps ensure you are using the appropriate channels and sharing the right types of content to attract potential customers. Downplaying this advice can lead to unnecessary and wasted social media effort and spending.

2. Being Too Promotional

Content marketing differs from other types of marketing in that it’s about building awareness of your brand by offering value to consumers in other ways, such as by providing them with useful information about your industry to help them make informed purchase decisions, rather than overtly promoting your own brand. Social media users are savvy consumers, and 76% of them don’t trust advertising content, viewing it as ‘very exaggerated’ or ‘somewhat exaggerated’.

Instead of advertising, social media users want to form connections with brands through meaningful, informative content. Facebook, for example, ranks posts in each user’s News Feed based on how relevant it thinks each post is likely to be for that person, so it’s important to think about what content is likely to be most useful to your target audience if you want maximum brand visibility.

Don’t make exaggerated claims or overdo the promotional language; it’s worth bearing in mind that 86% of social media users rate honesty as the behaviour they most want to see from brands online.

3. Not Interacting Enough

The whole point of social media is that it is social. Users interact with brands on social media in a similar way to how they interact with their friends; liking, sharing, commenting on content and sending direct messages. If you want to build good relationships with your followers, it’s important to reply and participate in discussions around your brand, so your customers feel they are being listened to. It’s worth remembering that being responsive is the behaviour most likely to make social media users purchase from a brand.

Quick responses are expected by social media users; 22% of Facebook users and 29% of Twitter users expect brands to respond to them within 24 hours, so it’s not enough simply to post your content and forget about it. It’s important to get into the habit of checking your social media accounts every day and taking the time to respond to comments and messages; otherwise, you can harm your brand’s reputation in terms of responsiveness and customer service.

4. Concentrating Heavily on Trending Topics

While highly topical posts can give your following a boost by going viral, it’s likely to fade quickly, along with many of the people who followed you because of it. Evergreen content; content that will still be relevant in months and years to come, is likely to keep your business prominent for longer, as social media users will keep sharing it.

Evergreen content gives you a better opportunity to let your followers know what your business is about and what it stands for and is more likely to attract loyal followers who value information that is likely to stay relevant for a long time. This builds lasting relationships with your customer base and establishes you as a trusted source of information within your industry.

5. Posting Only One Type of Content

Users like variety, and it’s important to know that different types of content appeal to different users. As such, by sticking to one type of content all the time you are restricting the audience you’re likely to appeal to. If you only ever post written content, you should consider using other formats, too. Statistics show that four times as many consumers would prefer to watch a video than read text on the same topic. This is also true for 59% of executives.

A lot of users also like to feel more involved with the brands they follow. Posting interactive content can be a good way of achieving this; 53% of social media marketers now use quizzes, competitions, and interactive infographics as part of their marketing strategies.

By avoiding these common mistakes, it’s truly possible to use social media to achieve awareness for your brand and build long-lasting, trusted relationships with your followers. Set out with a clear aim of what you want to achieve, make a detailed plan, and remember to think about what your audience wants at all times.

This way, you’ll have a better chance of not only using social media to promote your business but also successfully employing digital marketing to achieve an awesome online presence.


This post was originally published on Smallville.com.au